Using our expertise we help your business:

  • Implement change through a systematic process of engaging stakeholders, realigning the organization, and managing key organizational project risks.
  • Effectively transform and improve business processes
  • Design and deploy metrics that focus people's minds and actions on what matters most to your bottom line
  • Revitalize and align talent management processes
  • Structure your organization to maximize people's skills and capitalize on the efficiencies of well designed processes and enabling technologies

 

 

 

 

Keen consulting insights built from real-world business experience

Chan Management Consulting provides experts that are practical yet know how to drive change. We always focus on how this project will successfully drive improvement in the performance of the team or business.

We understand improving organizational performance and change management. But, more importantly, we understand business, and link everything we do in these consulting areas to your business imperatives.

More than just consultants, we think of ourselves as a trusted partner—a partner that has a sincere interest in your organization's success. As a trusted partner, we settle for nothing less than practical solutions that are customized to your business' specific needs and culture to deliver long-term strategic value.

Jeff Chan
Jeff Chan

Jeff Chan, an Organization Development and Change Management expert, is the founder and president of Chan Management Consulting. Prior to starting Chan Management Consulting in 2006, Jeff held senior-level roles in Organizational Development, Human Resources, and General Management for companies such as Amoco Corporation and Amoco Chemical, Hewitt Associates, Spiegel, Sears Roebuck and British Petroleum. He has more than 20 years of experience in organization development and change management.

Jeff has helped a wide range of companies and industries, domestically and internationally implement change and improve their business performance. Jeff is most widely known for his expertise in organizational change management and improvement of organizational and team performance.

Jeff's client list is comprised of leading companies across multiple industries including: Baxter Healthcare, DeVry, Hewitt Associates, McCain Foods, AMCOL International, Navistar, Chicago SunTimes.

Jeff has served as a Baldrige senior examiner for the state of Illinois' program– Lincoln Foundation for Excellence. Jeff is certified in Bridges Transition Management, Team Management Systems, Life Orientations (LIFO) personality styles, and Strategic Decisions Group – Strategic Planning. He is also a certified practioner of Kaplan and Norton's Balanced Scorecard methodology.

Jeff is married with 6 children who require every bit of his organizational development skills. He enjoys snowboarding, flyfishing, tennis, and photography.

Education:
Masters in Labor and Industrial Relations and Bachelor of Arts in Education from Michigan State University.

Practice Areas:
Change Management, Technology Adoption, Process Redesign, Organization restructuring, Strategic Planning, Balanced Scorecard & Metric Development, Team Building and Development, Organizational Performance Improvement

 

Joe Kilbride – Kilbride Consulting – High performance organizations
Joe Kilbride

Joe Kilbride helps organizations achieve sustainable improvements in their key results through systematic approaches to strategy development, performance measurement, process improvement and organizational change management. For the past 25 years he has worked with executives, managers and teams to develop plans, implement strategies, establish key measures, design processes, manage projects, and accelerate organizational change. He also licenses methods and training to develop capabilities in decision making, idea generation, planning, problem solving, data analysis, process design, and team effectiveness.

Joe is a leading expert in use of the Baldrige Criteria for Performance Excellence as a framework for organizational assessment, and has helped numerous organizations in the business, healthcare, education, non-profit and government sectors use the Criteria to accelerate their journey from good to great.

He is a member of the panel of Judges for the Lincoln Foundation of Performance Excellence, which administers Illinois' recognition program modeled after the Baldrige Award. Before becoming an external consultant in 1990, Joe held positions with Rockwell International and Johnson & Johnson.

Education:
Bachelors of Science in Biology from Benedictine University.

Practice Areas:
Process Redesign, Strategic Scorecards, Baldrige Performance Excellence, Organizational Change Management

 

Anil Saxena
Anil Saxena

Anil Saxena has created and led change management initiatives for over 17 years. Anil helps companies exceed their goals by creating and leading exciting, innovative and practical change management initiatives that increase overall organizational effectiveness. He has held Change Management leadership positions in major companies such as BP, Discover, and Gallup. Recent clients include True Value, Raven Software, Johnson Financial, AM Castle, Underwriters Laboratories, Safer Foundation, Leo Burnett, McDonalds, Cole-Palmer, Fisher Scientific, Campbell's, Hospira, Rotary International, and Walgreens.

Education:
Anil holds a degree from the Illinois Institute of Technology in Mechanical Engineering and was an inaugural member of Northwestern University's Learning and Organizational Change Program. Anil is a certified Change Management Professional, a Joint Application Design facilitator, and is certified by both Rush Systems and IBM as a focus group facilitator. Anil is also avid blogger about leadership and change issues.

Practice Areas:
Change Management, Leadership Development, Organizational Design, Training Strategy, Talent Management, Strategy Development

 

Buddy Barber - Communications
Swati Joshi

Buddy Barber is a Communications consultant with more than 18 years experience  developing and executing communication strategies for large scale organizational change, e.g. mergers, acquisitions, outsourcing, organizational transformations, and technology implementations. In addition to consulting, Buddy has built and led high-performing Communication functions for UPS, GTE, Hewitt, and Cingular.

Education:
Masters degree in Business with an emphasis in Marketing from the University of Dallas.

Practice Areas:
Change Management Communications Strategy and Development

 

Swati Joshi- Change Management
Swati Joshi

Swati Joshi is a Chan Management Consulting associate. Previously, Swati was a manager in the Human Performance consulting practice at Accenture, and a communications lead within an IT change management team at Allstate.

As a change management consultant, Swati has led and facilitated change management activities for projects such as process initiatives, system implementations, and organizational restructuring. Swati's key areas of expertise are communication planning and development and stakeholder assessment and alignment.

Swati has worked for clients such as BP, Accenture, SBC (now AT&T), McCain Foods, and AMCOL International.

Education:
Master of Science in Training and Development from University of Houston and Bachelor of Science in Speech Communication from University of Texas at Austin.

Practice Areas:
Change Management, Communication Planning & Development, Stakeholder Assessment & Alignment, Training Design & Development.